For existing subscribers
Your subscription, still rolling
We've moved our shop over to Amazon, but nothing changes for you. Your recurring deliveries carry on exactly as they are, same blends, same schedule, packed and shipped from the same warehouse.
Enter your email
Use the same email address your subscription was set up with.
Open your magic link
You'll get a secure sign-in link by email, no password to remember.
Manage everything
Swap products, change your delivery date, pause, skip or cancel.
What the move means for you
Will my deliveries still arrive?
Yes. Recurring subscription orders are unaffected by the shop move, they're generated automatically and go straight to our warehouse as they always have.
Can I still change or pause my plan?
Absolutely. The portal lets you skip a delivery, change the date, swap products, update your address or card, pause, or cancel at any time.
Can I start a new subscription?
Not on this site, we've closed new direct orders. You can buy any product one-off on Amazon, and Amazon's own Subscribe & Save is available on selected lines.
The magic link hasn't arrived.
Check your spam folder first, then email us at hello@grassandco.com and we'll sort it for you by hand.
Still stuck? Talk to a human.